What personal information do we collect from you and how?
Hopeinhome.com.au collects personal information in several ways: (i) when you fill the contact form (ii) when you fill the callback form. By filling a form, you are consenting to the collection of your personal data. If an inquiry is placed with us, we need to hold personal information including your name, email address, phone number, home address to follow up with you.
How this information may be used?, including anyone it might be shared with?
Hopeinhome.com.au may use your personal information for the processing of inquiry and to provide you with a personalized service. Personal information that you provide may be disclosed to a fraud prevention agency, which may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.
We may also use your personal information to send you marketing updates but only ever in accordance with your preferences (as detailed in the next section). We do not sell or provide your details to third-party marketing companies.
Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors’ needs.
Safeguarding your personally identifiable information
We will take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you place an order or access your account information, we use a Secure Socket Layer (SSL) encryption, which encrypts your information before it is sent to us to protect it from unauthorized use. In addition, we will take reasonable steps to ensure that regulatory bodies to whom we transfer any data (if there is a legal obligation) will provide sufficient protection of that personal information.